To verify if a new hire has received and opened their onboarding emails, the hiring team can review the status of sent messages from the Comments tab in the New Hire File. Each message sent from Onboarding to the candidate will contain the most recent email status with the date, time, and icon of the interaction and the content.
Onboarding Message Indicators
Email Status | Status Icon |
---|---|
Delivered | |
Opened | |
Clicked | |
Sent/Received Text Message/SMS | |
Not Delivered (Banned, Blocked, Bounced, Dropped) |
|
Reported as spam |