Your Applicant Tracking System provides the ability to exchange and attach files throughout various stages and steps of your hiring process as well as manually. When files are sent by system users and received in reply from applicant responses, they will be located in the dedicated Attachment section in each Applicant File or New Hire File.
Attaching Files
Files can be attached from anywhere there is an Add Attachment or Upload File button. The following locations include the ability to attach a file:
- Add an attachment to any question in a Standard Question Set.
- Attach a file to a Message Template so it's used in assigned Workflows by default when triggering a step.
- Individually attach one or more files on demand at the time of sending a Workflow-based message to an applicant.
- Attach a file when sending a standard applicant message.
- Attach a file when sending a bulk message via the Applicant Queue.
- Users can select "upload file" to manually add an attachment to an applicant file.
- Users can add an attachment to the New Hire File using the "upload file" button.
File Attachment Requirements
- File names are limited to 255 characters.
- Accepted file types include: .doc, .docx, .pdf, .rtf, .txt, .xls, .xlsx, .jpg, .jpeg, .png, .gif, and .tif.
- The size limit for any singular attachment is 5MB.
- The aggregate size limit for an entire message is 20MB worth of attachments.
An applicant or New Hire can include an attachment with their response if the message was originally sent from the Applicant Message tab in their Applicant File. Once an applicant or New Hire receives the email, they can click the "Click to reply" link in the body of the message and use the Add Attachment button to attach a file.
Download Attachments
The dedicated Attachments section in every applicant file shows all attached files in one location. Users with permissions can view all available attachments for an applicant and download them, if needed.
By clicking the cog wheel, then "Download All" you can download all attachments in the attachments section. You will receive and email with a zip file of the attachments.
Delete File Attachments
Attached files can be deleted from individual Applicant Files by going to the attachment section, clicking the ⋮ menu, and clicking "Delete." The file will be removed from the attachments section and its original location as well.