Applicant Messages enable hiring team members to correspond with applicants. With the given permission, a user can access applicant messages from the Applicant Messages tab of the Applicant File. In addition to reviewing incoming applicant messages, the user can create and send messages to the applicant from this tab.
Applicant messages are populated with the templates assigned to the workflow and can be reviewed, created, and edited in the Message Template library.
Working with Applicant Messages
- Applicant Messages automatically sent by the hiring system (when processing the applicant) are emailed to the applicant's email address.
- The hiring system tracks applicant messages in this tab with a timestamp and message content.
- The most recent applicant message will be chronologically displayed at the bottom of the list.
View All Applicant Messages at Once
All applicant messages will roll up to a consolidated Applicant Messages tab in the applicant file. To view all messages, click on the Applicant Messages tab on the right pane and view all time-stamped messages in chronological order.
Applicant Message Status
Applicant Message Status Indicators
|Email Status||Status Icon|
|Sent to queue|
(Banned, Blocked, Bounced, Dopped)
Reported as spam
Note: Applicant messages are populated with the templates assigned to the workflow and can be reviewed, created, and edited in the Message Template library.