KeldairHR provides each Applicant Tracking System with the option to use Checkr, a fully integrated background check service. Checkr is the only background check company using artificial intelligence and machine learning to make hiring more inclusive and efficient while improving compliance and streamlining your hiring operations. After you register and activate Checkr, you can initiate a background check and receive results from within a job applicant's file.
Creating a Checkr Account
Creating a Checkr account can be done by an account administrator. After logging in to your KeldairHR account, select Marketplace > Background Checks from the menu. Click Learn More on the Checkr card to read about this fully-integrated feature, including the background check packages and pricing designed to fit your hiring needs. If your organization requires unique packages, they can be set up with Checkr on an individual basis.
To proceed with the registration, click the link within the Get Started section to create a Checkr account using the 3 steps in Checkr's self-service portal:
- Enter your Account Information.
- Verify Your Business.
- Add a Payment Method.
If the registration is successful, a registration confirmation email will be sent to you from Checkr containing a unique activation link to verify your email address and activate your account. After Checkr receives the confirmation they will begin to credential your company which, on average, takes 1-2 business days. Once credentialed, you will be notified by email that the integration is ready for activation, set-up, and use.
Note: Users must complete all three steps at the same time during the registration process in order for Checkr to activate. For example, if only one or two steps are completed and the credit card step is left for later it will not be accessible and the Checkr email containing the final registration link will not be received. If your registration was incomplete please reach out to your KeldairHR Account Manager for assistance.
When you are notified that your company has been credentialed, Checkr will be activated automatically in your applicant tracking system. To confirm the activation:
- Select Marketplace from the menu and then Background Checks.
- Click Learn More on the Checkr card.
- The switch in the upper right corner will now be turned on and set to Active.
Follow the steps below to assign a background check step to your workflow and start using Checkr in your hiring process.
Once activated, this service is ready to be added to one or more job applicant processing workflows. Adding Checkr as a step in a workflow makes it appear for use in each applicant's file when processing the applicant through the use of that workflow.
Assigning Checkr to a workflow
- Select Processing Elements from the menu.
- Select a workflow to edit.
- Insert a background check custom step in any desired stage.
- To add a background check to a stage, click +Add Custom Step and name the step.
- Select the integration from the drop-down and save.
- The newly created background check step will now appear for use in all applicant files using that workflow.
Processing an applicant with Checkr
When processing a job applicant in a workflow that contains a background check step, you'll be able to initiate a background check within their applicant file. After initiating a background check, the job applicant receives a system-generated email request to provide the information needed to complete an investigation. After clicking a link in the email, the applicant navigates to Checkr's secure environment and is directed to enter all required information. Once completed, Checkr performs the check by leveraging the most advanced industry technology. The turnaround time for completions averages 3-5 business days, depending on the depth of the search. Checkr will return a "Clear" or "Consider" result directly into the applicant's file, and authorized users will receive a notification when complete. If desired, users with permissions can click View report in Checkr to access and review the detailed results within Checkr's secure environment.
If Checkr is deactivated, applicants with pending background checks in progress will be completed. Your existing background check data from Checkr will be retained in each Applicant File by KeldairHR in case you would like to reactivate it in the future.
Follow these steps to deactivate Checkr:
- Select Marketplace then Background Checks from the menu.
- On the Checkr card click Learn More.
- Use the switch to toggle from Active to Inactive.
- Confirm by selecting, YES, TURN THIS OFF.
- A success notification will pop-up in the upper right corner to confirm the deactivation of Checkr background checks.
Note: Deactivating Checkr from the KeldairHR Marketplace will not automatically remove related steps from existing Workflows. They will need to be updated separately.
Checkr's candidate portal helps candidates track the status of their background check, find answers to questions, and connect with a dedicated live support team so they can stay engaged and convert more reliably. For Checkr support and additional background check information visit: https://help.checkr.com/