To verify if an applicant has received and opened their hiring emails, the hiring team can review the status of sent messages from the Applicant Messages tab in the Applicant File. Each message sent from your hiring system to the applicant will contain the most recent email status with the date, time, and icon of the interaction and the content.

Applicant Message Indicators
Email Status | Status Icon |
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Delivered |
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Opened |
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Clicked | ![]() |
Sent/Received Text Message/SMS | ![]() |
Not Delivered (Banned, Blocked, Bounced, Dropped) |
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Reported as spam |
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