Marking an applicant as new can be performed from the Applicant Queue of any job. A member of the hiring team can select a group of applicants in the Received stage and elect to mark them as new, allowing for flexibility when viewing new vs. opened applicants. The "select all" checkbox will select all applicants on the first page. You can narrow down the applicants that appear in the queue by using the "Active Applicant" stage filter and then sort the results by clicking the Applicant Queue column headings.
Follow these steps to mark applicants as new:
- Open a Job and select one or more applicants from the Job's Applicant Queue by using the checkboxes.
- Click the Take Action button and select Mark as New.
- The system will display the number of selected applicants. Click Mark as New to confirm.
The selected applicants will now be in bold text and appear as new in both the Applicant Queue, the Newest Applicants inbox of your Home tab, the Job Tile, and your dashboard metrics, including the job's unopened applicant counts. Taking this action will also result in a Stream entry logging "USERNAME marked applicant file as new" along with the date and time.
Note: If you select at least one applicant who is in any stage other than the Received stage, you will see "Mark as New" in the Take Action drop-down, but it will be inoperable, as you can't mark an applicant in any other stage as new.