Your Applicant Tracking System allows you to break your Job Templates into multiple parts, designed to benefit both applicants and employers. For more information on using multi-part job postings (i.e. Part 1 and Part 2), you can read this article.
However, there are times when the system will suggest that certain applicant elements will provide more value in Part 2 due to certain rules of some job board integrations such as Indeed Apply and ZipRecruiter Apply. Situations in which you will want to add an element in Part 2 include:
1. Question Sets that include Video Answers. Video answers are a great way to engage applicants and provide a modern approach to recruiting. However, if you use job board integrations such as Indeed Apply or ZipRecruiter Apply, (which almost all customers do), they do not recognize “video” as a known question type and applicants will not be able to provide video answers as part of their initial application (Part 1). Therefore, we recommend structuring your job templates to include Video Answers in Part 2 of your job templates since at that point in the process, the job boards are no longer involved and applicants will be able to provide your video answers directly.
2. Reference Elements. You can customize how you collect Reference information from applicants during your recruiting process. However, the way References are structured in your applicant tracking system are not equivalents of traditional “questions” as far as job boards such as Indeed Apply and ZipRecruiter Apply are concerned. Therefore, applicants will not be able to complete the References element as part of their initial application (part 1). We recommend that you structure your job templates to include References in part 2 of your job template since at that point in the process, the job boards are no longer involved and applicants will be able to provide References as you desire.
If you still want to include the elements listed above in Part 1 of your job templates, you can continue to do so. However, there is one extra step needed to have a complete application from job applicants sourced from either Indeed Apply or ZipRecruiter Apply: use the “request missing information” function from within an applicant file. This process will send a follow-up email to the applicants and upon completion, will result in an application with all elements filled in.